Opportunity Details | Lunch Box

Lunch Box

Welcome to our Lunch Box!

 

Please complete our Sexual Harassment Prevention Training.  Use this link and form.

 

Sexual Harassment Prevention Training

Sexual Harassment Prevention Training Form

 

CANCELATION:  If you must cancel your Lunch Box shift, please cancel 24 hours in advance and email Keith at Keith@dutchessoutreach.org. In addition, please cancel your shift in CERVIS.

 

VOLUNTEER CONDUCT & LUNCH BOX ETIQUETTE
Dutchess Outreach is powered by a small staff and many volunteers. To operate at our highest level, we must remain a welcoming and professional environment. Please keep in mind that this is a workplace for some and a community space for all.

DRESS CODE
People with hair on their heads must wear either a hat or a hairnet. Long hair must be tied back.

Face masks are optional unless otherwise stated by the Manager or Dutchess Outreach Staff.

If you are here on a cold day, please bundle up—you may be asked to hand out meals at the door. Wear food service gloves at all times. Do not handle food without clean food service gloves.

CONDUCT
Our space can be noisy. To avoid excess noise, please refrain from singing or shouting. Please don’t share information related to health or bodily functions. If you need any sort of accommodation due to a health concern or physical condition, please speak with the LB Manager privately.

Please know that while friendly conversation and jokes are (of course!) allowed, we must use discretion when it comes to conversational topics. Please don’t discuss drug or alcohol use or sexual activity. Do not
make jokes of a sexual or discriminatory nature.

The language that you use with guests, fellow volunteers and staff members is important. When extra busy or tense moments occur, we ask everyone to use respectful language.

Customer service is a high priority for us. We treat our guests with dignity even when difficulties arise. If you are met with challenging behavior and need support, please tell a staff member.

Clean up after yourself in every space you use (restroom, kitchen, volunteer coat rack).

VOLUNTEER SUCCESS AND FEEDBACK
We’re working on improving the training/instruction that volunteers receive in the Lunch Box so that people can move through their shifts with confidence. The culture we strive to promote in the Lunch Box
is one of volunteer autonomy. Unless you are given highly specific instructions, we encourage you to complete tasks in a way that best suits your abilities and preferences. For example: when buttering bread, use the oldest bread available. Gather your materials (bread, butter, knife, cutting board, hotel pan). Cut the bread, spread butter on it and put it in a hotel pan. If you want to use a mixture of types of bread, that’s great. If you want to throw it in the oven for a few minutes to toast after it’s in the hotel pan, even better!

However, you go about it is fine. We mean it in the kindest of ways when we say: Just Do It!

Regarding feedback/suggestions: We welcome your feedback and suggestions! Lunch Box staff will be most receptive to your suggestions if you offer them at an appropriate time, such as after the food is ready, after the delivery is unloaded, or after the meal service has concluded.

Lunch Box Volunteer hours
Lunch: Monday - Friday 9 AM - 1 PM or 11 AM - 1 PM 

Sunday 11 AM - 1 PM
Evening: Monday - Friday - 4 PM - 6 PM

*Volunteers: adults & youth ages 16-17 w/an adult

 

Category:

The Lunch Box