Description:
As a volunteer, your job duties might include:
- Coming in contact with donated items that are dirty, mildewed, smelly, wet, smoke damaged, or otherwise not in favorable condition.
- Lifting heavier items and moving furniture (based on individual limitations)
- General cleaning such as taking out trash, dusting, window cleaning, vacuuming, and cleaning bathrooms. Other cleaning duties could be ask of volunteers.
- Sorting donations that include, but not limited to, clothing, kitchenware, houseware, décor, and children’s items.
All volunteers are expected to:
- Respect confidentiality and privacy
- Maintain a professional attitude toward customers, staff, and other volunteers
- Give notice if your availability changes or you’re unable to complete a scheduled shift
- Report any injuries or hazards you notice in the workplace
- Maintain a work/shopping space free of harassment and behaviors that may be construed as discriminatory
- Ask for support when needed
- Give feedback on processes and working conditions
- Clean up areas used during the shift including any items on tables or counter, clothing or linens remaining on storage racks, supplies or carts used during volunteer shift.
Shopping as a Volunteer
- Volunteers on a regular schedule will receive 10% off purchases.
- Volunteers not on a regular schedule are not eligible for a discount.
- Volunteers may only shop before or after their shift.
- Volunteers may not
- Shop in the storage room
- Seek prices for items that have been donated during their shift. The exception being clothing that would not otherwise be sold for a higher price or listed on Mercari.
- Create stickers with prices unless otherwise specifically trained
Reasons a volunteer may be relieved of duties without notice:
- Mismatched talents
- Negligence
- Being unable to fulfill duties as assigned/asked or stay on task
- Shopping/discount rules are not followed
- Unprofessionalism/misconduct
- Theft or changing stickers/prices
- Attendance issues or lack of communication when missing a scheduled shift
- Drug/alcohol possession or use at the store
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