Create Volunteer Profile

Welcome to the HomeFirst Services of Santa Clara County Community Event Registration & Volunteer Information System (CERVIS). Thank you for your desire to serve as part of the HomeFirst Services of Santa Clara County team. Please complete the information requested below to submit your application for review. We look forward to serving with you!

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Volunteer Last Name:*
Volunteer First Name:*
Volunteer Primary Phone:*
Volunteer E-mail:*
Confirm E-mail:*
Volunteer Password:*
Confirm Password:*
Volunteer Alternate Phone:
Volunteer Address:*
Volunteer Address Line 2:
Volunteer City/Town:*
Volunteer State:*
Volunteer Zip Code:*
Emergency Contact Name:*
Emergency Contact Phone:*
List any medical conditions and/or allergies HomeFirst staff should be aware of:
Volunteer Birth Date:*
Upload Volunteer Profile Photo:
Choose Image

(.jpg or .jpeg format only and less than 5MB in size.)
Volunteer Interests:
Volunteer Skills:
Volunteer Commitment Interests:
Volunteer Availability:
Volunteer Groups:


Staff and volunteers convey information about their work at the agency with the utmost respect for the clients’ rights to privacy and confidentiality. All work at HomeFirst is confidential. Staff and volunteers are provided with confidential information on a need-to-know basis. This information is not shared within or outside of the organization. No photographs or filming of clients are allowed without prior consent of management and specific release forms signed by the client, a family member or conservator.

Check-In & Time Sheets

Upon your arrival for your shift at HomeFirst, check sign in and note the date and time of your arrival. Please remember to sign out and note the time of your departure at the end of your shift.

Name Badge

Volunteers must wear a name badge at all times when volunteering at HomeFirst


Based on the assigned tasks, your supervisor will identify appropriate attire. Attire must be properly fitting and not include words or images that could be considered offensive. In shelter locations, sturdy, closed toe shoes, long pants/skirt and shirts with sleeves (no tank top, strapless) are required at all times.

Client/Guest/Tenant Interactions

HomeFirst prohibits volunteers from engaging in business activities or socializing with HomeFirst clients/ guests/tenants outside of HomeFirst business. This includes, but is not limited to, loaning money, providing transportation, providing shelter, renting space, engaging or recruiting clients in work opportunities, social activities, offering or accepting meals, gifts, clothing, etc. Any uncertainties should be discussed with your supervisor.


While in any of our facilities, you are identified with HomeFirst, please conduct yourself accordingly. If behavior proves unsatisfactory, you may be asked to change assignments or site placement, or be dismissed as a volunteer.

Volunteer Corrective Action and Dismissal Policy

Corrective action may be taken if a volunteer’s work is unsatisfactory.Volunteers who do not adhere to the rules and procedures of the agency or who fail to satisfactorily perform their volunteer assignment are subject to dismissal. No volunteer will be terminated until the volunteer has had an opportunity to discuss the reasons for possible dismissal with supervisory staff.